Service

Always there for you

Through a 360-degree service, we create value chains for our customers along their own capability. We accompany you in the development of your own products and support you worldwide in the implementation of your projects. In addition to standard products, we also supply prototypes, hybrid and customized turn-key solutions. We are happy to take over warehousing and supply chain management for you.

Service
Project Management

We support you in the implementation of your projects. The competence of our employees and their many years of experience in day-to-day clinical care ensure comprehensive care and qualified advice, taking into account the work processes.
Only when your job has become easier, we have done our right!

Diamedica’s cooperation with CIM med started in early 2017. For this project (North Estonia Medical Centre) it was crucial to find high-end manufacturer of monitor arms. CIM med met all the requirements that Medical Centre had for monitor arms. By providing flexible solutions, we could find the best options for each department.

Eero RaudseppSales Manager at Diamedica OÜ, Estonia
Service
Local service

Our trained, multilingual service team handles the complete installation of the CIM mounting systems at your site or at your customer’s site: Smooth, professional, clean and trouble-free.
The responsibility of our team ranges from the on-site organization, the assembly and final inspection of the brackets, to waste disposal. Users and employees of our customers are instructed after the installation in the correct and functional handling of the systems. If necessary, we offer training units for service and maintenance personnel.
We are happy to make you a free, non-binding offer: service@cim-med.com

This consultative approach is something that is extremely helpful and definitely provides additional value to the CIM med product.

Michael PutnamClinical Specialist at Dräger Medical Canada Inc.
Service
Training & Education

Recognizing the needs of users and selecting the right product are the prerequisites for maximum customer satisfaction. We provide product training to our partners who deliver the content in one to two hours of training.
Our training is indispensable to independently provide on-site service on existing or future installations.
For additional information, please contact: service@cim-med.com

Service
Design & Engineering

We look forward to the challenge of developing your new products in the field of medical mounting systems.
Contact us: service@cim-med.com

For few years we were looking for mounting solutions for our endoscopy/laparoscopy carts to make them representative and suitable for our customers. So far CIM MED is the state of the art solution in this field and I’m happy we found this supplier. During our cooperation I appreciate especially quality, support and fast delivery times, which always help us to do our business without worries.

Tomáš ZalužanskýManager of surgical disciplines at Hospimed, spot. s.r.o. Czech Republic
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Configurator CIM med charity